On 7 November 2022, Snowflake will update our price list and consumption tracking practices for transactions in non-U.S. dollars (USD) to help us scale as we further expand into other countries and support additional currencies. Here’s what’s staying the same and what’s changing:
Background: Snowflake has distinguished itself by offering consumption-based (aka usage-based) pricing for our service. Customers are charged based on their use of compute, storage, data transfer, and other resources within the service. They can also pre-purchase Snowflake capacity that is consumed based on their use of those resources. Our price list for those resources is available on Snowflake’s consumption table, available at www.snowflake.com/legal/.
What’s changing? As we expand into other countries, we want to provide support for additional currencies at scale. Rather than continually updating the price list in our consumption table, Snowflake has decided to maintain our price list in USD only, and our service will also track customer consumption in USD only.
How will this change impact customers? Customers will still be able to purchase Snowflake capacity in supported local currencies, and Snowflake will continue to accommodate invoicing in those supported currencies (as reflected in the customer order form). Capacity purchases made in non-USD will be converted to USD for purposes of tracking the customer’s consumption within Snowflake’s service. For on-demand customers, Snowflake will calculate the total usage for the month in USD and convert this amount back to the currency reflected in the customer order form. For details and related terms, please consult Snowflake’s consumption table, available at www.snowflake.com/legal/.
Who is affected? For customers with an existing Euro capacity order form, the changes will only apply to new capacity order forms and renewal order forms executed on or after 7 November 2022. Any existing capacity order forms will continue ‘as is’ for the remainder of their subscription terms. On Demand customers will see these changes take effect on their next invoice on or after December 1, 2022. No changes are currently planned for how we price and bill technical services.
This approach aligns with how other cloud service providers price and track consumption in their respective offerings. We believe that adopting this approach will minimise the need to change our price list due to foreign currency fluctuations.
If you have any questions about the above changes, please reach out to your Snowflake partner account manager.
General questions
1. What is changing and why?
On 7 November 2022, we will update our price list and consumption tracking practices for transactions in non-U.S. dollars (USD). We will price and meter our service globally in USD.
Rather than continually updating the price list in our consumption table, Snowflake has decided to maintain our price list in USD only, and our service will track customer consumption in USD only.
We are making this change to help us scale as we further expand into other countries and support additional currencies.
2. How will this impact me if I have an active capacity contract?
Any existing capacity order forms will continue ‘as is’ for the remainder of their subscription terms. The changes will only apply to new capacity order forms and renewal order forms executed on or after 7 November 2022.
3. How will this impact me if I have an active, non-USD, on-demand contract?
On Demand customers will see these changes take effect on their next invoice on or after December 1, 2022. For each invoice, the customer’s consumption for the invoiced period will be converted from USD to the relevant foreign currency at the spot rate applicable for the last day of the invoiced period.
4. What spot rate will Snowflake use to convert from foreign currency to USD?
Snowflake will use the real-time conversion spot rate as reported by Oanda.com (or such other reputable foreign exchange rate platform Snowflake may use at its sole discretion). The spot rate will be included on each invoice.
